Privacy policy
We highly value your trust in choosing Hawk Rent A Car for your online car reservations. Therefore, we will duly protect the privacy and confidentiality of your personal details (including your credit card details).
This privacy policy applies to all of our services (whether accessed or made available online or through any collectively referred to as the 'website').

What data does Hawk collect?
The personal data that we collect from you will depend on the circumstances of collection and the type of services you request from us. For example, when booking car rental services we may collect details such as your name, address, age, driving licence details, credit card number and expiry date, billing address, telephone numbers, health issues relevant to driving and other travel details.  As we are required by law to obtain your consent to the collection of "sensitive information" we will assume that you have consented to the collection of all information provided to us for use in accordance with this Statement, unless you tell us otherwise.

How we collect data?
We may collect personal data about you when you book a car with us over the telephone, correspondences (whether by letter, fax or email), our web site or when you contact us in person. Besides collecting data directly from you, there may be occasions when we collect data about you from a third party i.e. from people making bookings on your behalf, from other service providers who collect data on our behalf and from other organisations that issued vouchers on our behalf for your rental car.
Some of the data we collected will be essential for us to accurately identify who is using the service. Other types of data we collected will help us to profile who is using our services and what their interests are.

How does Hawk use your data?
Hawk  will never release your personal data to any company that is not a member of the Hawk Rent A Car group for marketing purposes.
We  may disclose your personal data to third parties whom we contract out certain services, loyalty program providers, data processing companies (i.e. payment clearing house, provide electronic funds transfer services and credit card account processing) for which the data was collected for related purposes.
We may also disclose your personal data to various law enforcement agencies, immigration purposes.
Your data will also be shared within Hawk Group where necessary to fulfil our purposes (and other purposes specified in this policy).     

How does Hawk protect and secure your data?
In order to protect and safeguard your personal data, we implement and use appropriate security and technical and physical restrictions for accessing and using of personal data. Only authorised employees are permitted to access personal data for performing their duties in respect to our services.
Our server and network are protected by firewalls against unauthorised access and we have intrusion detection systems that monitor and detect unauthorised (attempts to) access or misuse of our services.