Terms & Conditions

Age Limit and Driving Licence

• Hirer and all authorised drivers must be above 23 years old and a maximum age of 70 years old.
• Hirer and all authorised drivers must posses a valid driving licence held for at least One (1) year.
• A current International driving permit must accompany licenses issued in a language other than English.
• The company reserves the right to decline rental to any person who is deemed physically unfit to drive.

Hawk's Fleet

• Vehicle makes and models are correct at the time of developing the website. Hawk reserves the right to vary the make and model of the vehicle but will make every effort to honour specific car model requests.
• Booking will only be confirmed by group and not by vehicle type.

Hawk's Insurance Policy

• Insurance coverage is provided on condition that each and every accident, damage, fire and theft to the hired vehicle is reported to Hawk office within 24 hours. If there is bodily injury, the hirer must report to the Singapore Traffic Police as soon as possible. For non-injury motor accident reports, the hirer is required to fill in a Singapore Accident Statement (SAS) which can be obtained from Hawk Office.
• Missing/damaged items or accessories from the rental vehicle (including windscreens, hub caps, paintwork and undercarriage), non-collision damage and collision damages without particulars of third parties are not protected by the insurance cover &/or ERW.

Petrol

• Hawk will provide with a full tank of petrol upon check-out which is to be refuelled at the hirer’s expense upon return. If the tank is not refuelled in full, the cost of refuelling, including a service charge plus GST, will be levied.
• Hawk cars must be filled only with Unleaded Premium Grade Petrol.

Collections and Delivery Service

• All collections and deliveries are available on a request basis and only applicable in Singapore.
• Charges are S$55 (+GST) between 09:00 – 18:00 Monday to Saturday. S$65 (+GST) between 18:01 – 22:00 Monday to Saturday per way.

Parking Charges, Traffic Fines and Toll Fees

• All parking charges, ERP, toll fees and traffic fines imposed by any authority arising from the use of the rental or replacement vehicle will be the responsibility of the hirer. ( Hawk will withhold a deposit of S$150 refundable after three months if there is no fine for driving in Malaysia.)

Breakdown Service

• 24 hours breakdown service is available in Singapore & West Malaysia.

Rental Period

• Minimum rental charge is One day (24 hours) and excess hour charge is computed at 1/5 of daily rates.

Driving into West Malaysia

• All vehicles are for Singapore use only.  In the event of driving into West Malaysia, a surcharge will apply as follows:           

  	Group		Surcharges
  	All groups		S$50 per day /Cap at S$500 per rental per month

Note: In order for Hawk vehicle to be driven to Malaysia, Hirer should notify Hawk for each and every entry into Malaysia and on payment of the Malaysia surcharge. If not, hirer will not be protected by the Insurance and Hirer will be fully liable for all liquidating damages/loss occurred in Malaysia.

Extension of Rental.

• For extending your rental beyond the agreed date of termination, it is important that you advise Hawk in advance for insurance coverage.

Terms of Payment

• Hawk’s estimated cost of rental is payable at time of rental.  Final adjustment will be made at the end of rental.
• Hawk only accepts VISA or MASTER credit card.

 Additional Driver

• There will be a maximum of one named drivers per car per rental.
• Additional drivers are required to register with Hawk for insurance coverage before they are allowed to drive the vehicle.
• There will be a surcharge of S$5 per day or cap at S$50 per additional driver per month.

Special Equipment

• Baby seat, child seat and mobile GPS navigation sets are available on request and such request must be made during reservation confirmation. A surcharge of S$10 per day or a maximum charge of S$100 per rental for the rental of baby seat, child seat or GPS set. Loss or damage to these equipment will incur a penalty charge.

Goods & Services Tax (GST)

• Goods & Services Tax will be levied on all charges.

Hirer’s Covenants

• The rates and terms & conditions stated in this quotation are based on existing Government Legislations.  In the event of any changes in Legislation and/or taxes not currently in force, which is beyond the control of the Owner, the resultant impact will be borne by the Hirer.